Overview
Undergrad thesis researching the current gaps to support long-term and acute health conditions.
Timeline
8 months
Role
UX Research
UI Design / Animation
Motion Design
The Daily
Prototyping
Usability Testing
Product Design
Survey of 45 participants show:
Building a medical journal that adapts to your current health is essential for understanding personal health. Well is a support system for recalling events, communicating injury experiences and storing medical documents securely.
Jump through the process:
How it works →Record
Document the problem accurately with assistance from the reporting process.
Organize
Store documents, define terminology and export the necessary information to update specialists.
Track
Stay current and begin to find patterns in overall health to progress treatment.
Researching patient and practitioner experiences
to learn areas of weakness and current patterns that emerge.
Survey Participants
Patient Interviews
Specialists Interviews
Patients
“My documentation was mixed up between doctors, and my new specialists began working on the wrong knee...”
“All of my son’s medical notes were manually journaled in a binder that doctors were eager to read as it was data they could use to better understand the problem”
“Heath tracking apps could not adapt to my continuous situation, and physical paperwork can get lost!”
“I’ve had doctors have no idea what my previous diagnosis was, so I had to do the research myself.”
Experts
“We need to know everything that happened at the time of the event. Past conditions and details are so important, but many forget that its event relevant”
Long-term Care
“Updating a new specialist on my current situation takes too much time, and it is hard to translate what other specialists have said and recommended.”
When experiencing any type of mental or physical pain, patients can journal their experiences using a guided form. The guided form asks commonly asked questions that a practitioner would need to assess the situation. The goal is to ensure that even a minimal response is recorded so that practitioners are not relying on the patient's memory.
Getting to the root of the problem requires accurate data. Memories of a patient's experience often overlook details that could be essential knowledge for practitioners. Having a quick summary of current medical standings helps practitioners better understand their patients' needs and concerns.
Patient Quote
“Updating a new specialist on my current situation takes too much time, and it is hard to translate what other specialists have said and recommended.”
Saving notes, x-rays and scanned images to store in a personal medical journal follows. Keeping organization simple and accessible to patients and detailed for reporting.
With well-rounded data covering all aspects of a patient's physical and mental health, they will be able to see patterns over time.
Reflection
This iteration is the first of many to come. As the project began to open up many areas of opportunity to support niche patient needs while developing accessible tools. The future of design and research for this project will build upon its previous experiences learning from experts and patients.
To be Continued...
This was a personal project and has been a great experience discussing the complications people have had with the medical system. We need to take control of our health to continue to share and learn from our experiences so that tools are created to be accessible for everyone.
Please contact to discuss!