Well+ Medical Journal
My undergraduate thesis aimed to develop support systems for individuals with chronic and acute health conditions. After thorough research and testing, the "Well+" solution was created, providing users with medical communication tools and health-tracking capabilities.
Details
UX Thesis | TO. CAN | 2020
Project Type
Digital Project | Medical Journal
Role
UX Designer | UX Researcher
Well +
A medical journal designed to organize and track patient health information.
Well+ serves as a reliable tool for recalling medical events, sharing injury narratives, and securely storing health documents. Users can create a flexible medical journal tailored to their ongoing health requirements, fostering a deeper long-term comprehension.
71% of medical patients neglect to record their visits to practitioners or monitor their ongoing health conditions.
Survey of 45 participants show:
How can we assist patients in recording and monitoring their medical symptoms for a greater understanding of their health?
How it works
How it works
Record
Accurately record the event using the provided report form for guidance.
Organize
Save documents, clarify terms, and export essential data to keep specialists informed.
Track
Stay informed and recognize health patterns to enhance your treatment.
The Vision
Provide tools that empower individuals to manage their own health. The vast range of health experiences offers a chance to foster a diverse and inclusive health-focused community.
Research & Development
Learning the problem. Researching patient and practitioner experiences to learn areas of weakness and current patterns that emerge.
Exploration
Patient & Professional Surveys
Product Environment Research
UX Research & Testing
Prototyping
Findings from Questionnaire surveys, interviews and group discussions on personal health experiences.
Patient Responses
“My documentation was mixed up between doctors, and my new specialists began working on the wrong knee...”
“Heath tracking apps could not adapt to my continuous situation, and physical paperwork can get lost!”
“All of my son’s medical notes were manually journaled in a binder that doctors were eager to read as it was data they could use to better understand the problem”
“I’ve had doctors have no idea what my previous diagnosis was, so I had to do the research myself.”
Specialists Responses
“It can take weeks to years to understand and work through a problem.”
“We need to know everything that happened at the time of the event. Past conditions and details are so important, but many forget that it’s even relevant”
Long-term care patient Responses
“Updating a new specialist on my current situation takes too much time, and it is hard to translate what other specialists have said and recommended.”
How can we better express the patient's experience?
When facing mental or physical discomfort, patients can record their experiences using a structured form. This form poses typical questions a practitioner would ask to evaluate the situation, ensuring that even brief responses are captured, reducing dependence on the patient's memory.
